Full service, I do not have to go to a bunch of different sources for different products. ACI does it all. They are a HUGE supporter of our state and PPA which is important to me. They have a yes attitude, in other words whatever I ask, they try to find a way to say yes.
I never hesitate to promise something out of the norm to my clients because I know ACI will do whatever it takes to help me keep that promise. They listen. If I have a concern or an opinion about something, they pay attention. I know I am not a big account, but they make me feel like my thoughts matter. Like they value what I have to say. Mostly we love ACI because they are not our supplier, they are a part of our team. They are just as emotionally invested in my success as I am. They have a commitment to be the best at everything and they follow that up with action. They walk the walk, not just talk the talk.
You know I was typing this out and it hit me that the reasons I love ACI are the exact same reasons I love Nebraska Medicine. Just shows that excellence is universal whatever the business
I really love your banners, and I love how quickly I am able to get them. My husband is picky, and he can’t find one thing wrong about them!
I have used ACI for over 10 years and through the years have had a couple of other calls checking on some things that might not be just right. This is amazing customer service and you have no idea how much I appreciate that. Sometimes things get lost in the edit and so nice that ACI cares enough to check it out. You guys are amazing!!
Again thank you so much for catching the error with my order. Your guys service goes above and beyond my last printer. 😊
We have only ordered once, but getting ready to again. Ourselves along with the client were so impressed with the ACI helped design and made for us. It was absolutely beautiful!
We are very pleased with ACI!!!
After struggling for years to find the right balance of cost and design, creativity and quality, ACI started Design Studio. I was a little apprehensive the first time, and it took a phone call or two to get the process all figured out, but wow after using it once I was convinced. They laid out my images in beautiful ways and if something didn’t look right to me, changing a layout is very easy. At $50 it was less than a 1/3 of what I was paying an outside designer to do. The final thing that makes it work so well is the seamless integration of the album ordering software. My clients used to have to wait several weeks for their album; that time is cut down considerably. Win-win!!
For years, I had been reluctant to trust someone else with the design of my albums. As we know, it is so time-consuming designing an album and I know it is not the best use of my time. So I finally handed my album design over to ACI Design Studio and was pleasantly surprised. ACI’s turnaround time for the album design is so quick. I have been extremely happy with the design layouts and the ability to review and comment on anything that I want them to change. The software is robust and easy to use and you can’t beat the cost. I have know idea why I didn’t move to Design Studio long ago. I would have saved hours of work that would have been better spent marketing and saved countless dollars. I can’t imagine not having ACI design my albums now.
I appreciate all you do for me even with me being a smaller company and being able to accommodate my order requests.
I called to figure out how to correctly create a custom size and you all were so wonderfully helpful!!!!
I made a new document, sized up and dropped the photo in. To the right is a white area that needs to be cropped to a 14.613 x 20 inches.
Thank you and sorry to be such a pain! I have not ever used ACI and per the recommendation of several amazing photographers, I have to say that I am very impressed!!!
Thank you for your kindness and help!