Contact Us

If you have any questions, we would love to help.

Need an account? Place your first order using MyACI or call Customer Service at 800-728-2722 and they’ll get you started.


715 E. 18th Street
Cedar Falls, IA 50613

Live Chat

Click here to open a customer service chat session
(if chat is offline you’ll be able to leave us a message)




Office Hours
Mon.–Fri.: 8:00 am–5:00 pm CST

Customer Service Hours
Mon.–Fri.: 8:00 am–5:00 pm CST

Get In Touch

    Contact our Customer Care Team

    Customer Service

    General Information

    Paul Kestel

    Customer Care Manager

    Amber Diederich

    Customer Care 

    Stephanie Harschnek

    Customer Success Specialist


    Zoey Hutton

    Customer Care Administrator 


    Dee Kruger

    Customer Care

    Michael Schildroth

    Customer Care 


    Rachel Wente

    Customer Care


    Contact our Sales Team

    Jess McIlravy

    Account Consultant

    Jim Churchill

    Account Consultant

    Steve Weck

    Account Consultant

    Tom Stanley

    Account Consultant

    Contact our Marketing Team

    Samantha Doering

    Marketing Manager

    Maddie Bonthuis

    Marketing Designer

    Kara Campanella

    Marketing Designer

    Contact our Commercial Division

    Len Searfoss

    Commercial Accounts Manager