Contact Us

If you have any questions, we would love to help.

Need an account? Place your first order using ACI FLEX or call our Customer Care Team at 800-728-2722 and they’ll be happy to help get you started.


715 E. 18th Street
Cedar Falls, IA 50613

Live Chat

Click here to start a customer care chat session.
(if chat is offline you’ll be able to leave us a message)




Office Hours
Mon.–Fri. 8:00 am–5:00 pm CST

Customer Care Hours
Mon.–Fri. 8:00 am–5:00 pm CST

Get In Touch

    Contact our Customer Care Team

    Customer Service

    General Information

    Lisa Downing

    Customer Care Manager

    Amber Diederich

    Customer Care 

    Isabelle Dunleavy

    Customer Care 


    Dee Kruger

    Customer Care

    Meriah Wittgreve

    Customer Care


    Rachel Wente

    Customer Care


    Stephanie Harschnek

    Tech Help Desk


    Contact our Sales Team

    Jess McIlravy

    Account Consultant

    Jim Churchill

    Account Consultant

    Steve Weck

    Account Consultant

    Tom Stanley

    Account Consultant

    Contact our Marketing Team

    Samantha Doering

    Marketing Manager

    Maddie Goedken

    Marketing Designer

    Kara Campanella

    Marketing Designer

    Michael Schildroth

    Marketing & Design Assistant


    Contact our Commercial Division

    Len Searfoss

    Commercial Accounts Manager