Privacy Policy

Welcome to the ACI website available at www.acilab.com. This Privacy Policy, along with our Terms of Use, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. We are committed to protecting and respecting your privacy.

Summary of Key Points

  • Data Collection: We collect personal data such as names, addresses, email addresses, and payment information.
  • Use of Data: Your data is used to manage your account, provide services, and communicate with you.
  • User Rights: You have rights under the GDPR, including access, rectification, deletion, and objection to the processing of your data.
  • Security Measures: We implement various security measures to protect your data.
  • Contact Information: For any privacy-related inquiries, you can reach us at info@acilab.com.

1) Information We Collect

  • Information Provided by You: This includes information submitted on forms such as when you register to use our website, subscribe to our services, or enter a competition or promotion sponsored by us.
  • Correspondence: If you contact us, we may keep a record of that correspondence.
  • Surveys: We may ask you to complete surveys for research purposes, though you do not have to respond.
  • Transaction Details: Details of transactions you carry out through our website and the fulfillment of your orders.
  • Visit Information: Details of your visits to our site including traffic data, location data, weblogs, and other communication data.

2) IP Address and Cookies

  • IP Address: We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This statistical data about our users’ browsing actions and patterns does not identify any individual.
  • Cookies: Our site uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

3) Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside your country. By submitting your personal data, you agree to this transfer, storing, or processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

4) How We Use Your Data

We use information held about you to:

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Provide you with information, products, or services that you request from us or that we feel may interest you, where you have consented to be contacted for such purposes.
  • Fulfill our obligations arising from any contracts entered between you and us.
  • Allow you to participate in interactive features of our service, when you choose to do so.
  • Notify you about changes to our service.

5) Disclosure of Your Information

We may disclose your personal information to:

  • Any member of our group, which includes our subsidiaries, our ultimate holding company, and its subsidiaries.
  • Third parties including data processing companies, mailing houses working on our behalf.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to enforce or apply our terms; or to protect the rights, property, or safety of ACI, our customers, or others.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6) Security Measures

We employ security measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

7) Your Rights

You have the right to access information held about you. Your right of access can be exercised in accordance with the law. Please contact us directly to request access, correction, or deletion of your personal information.

8) Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

9) Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

  • Phone: 319-277-3655
  • Email: info@acilab.com
  • Address: 715 East 18th St., Cedar Falls, IA 50613, USA