Holiday Hours

Shipping Deadlines

Plan Ahead for Timely Delivery

UPS and USPS are predicting heavy volume. Here are some important dates and times to consider as we head into the Holiday Season. Keep in mind that dates below reflect your order being placed and in our hands by 1:00 PM CST on the days listed below:

 

  •  5-day products: Friday, December 6, 2024
  • 4-day products: Monday, December 9, 2024
  • 3-day products: Tuesday, December 10, 2024
  • 2-day products: Wednesday, December 11, 2024
  • 1-day products: Thursday, December 12, 2024

Product Turnaround Times

HOLIDAY CLOSURE DATES:

Thanksgiving:

  • We will be closed November 28th in observence of Thanksgiving. We will return to normal business hours, Friday, November 29th.

Christmas and New Years:

  • We will be closed December 24th (Christmas Eve) through Wednesday, January 1st. We will return to normal business hours, Thursday, January 2nd.

Estimated Turnaround Time

  • Design requests for Design Studio must be submitted no later than Monday, November 25th. You must approve and order albums no later than December 2nd.
  • We recommend that you order your Riveli Albums and other Books no later than Friday, Dec 6th, 2024. Any album or book orders that come in, we will do our best to get them through production, however, do to current shipping constraints, orders may not arrive in time for Christmas.

UPS 2024 Holiday Season Recommended Last Days to Ship for Dec. 24 Delivery

Friday, Dec. 20

  • Normal pickup and delivery service. This is the last day to ship UPS 2nd Day Air® packages for delivery on Tuesday, Dec. 24. UPS 3 Day Select® packages picked up Dec. 20 will be scheduled for delivery on Friday, Dec. 27.2024.

Monday, Dec. 23

  • Normal pickup and delivery service: This is the last day to ship UPS Next Day Air® packages for delivery on Tuesday, Dec. 24 with a UPS On-Call Pickup® service, a UPS Smart Pickup® service, or other prearranged, scheduled pickup, or by tendering a shipment at a The UPS Store® location or a UPS Authorized Service Location.

Tuesday, Dec. 24, Christmas Eve

  • Normal delivery service: Pickup service available only for Air and International Air* packages if prearranged by Thursday, Dec. 19. UPS On-Call Pickup® service is available for Air and international Air* packages. UPS Next Day Air® packages picked up today will be scheduled for delivery on Thursday, Dec. 26.